You Ask, We Answer!

Dear Sir, my son is only 7 years old, but he is 1.3 meters high. Is it possible he can take the hot air ballon as well?

Sent by Stella on 17.04.2012

In general we suggest that children should be at least 12 years old. Why? Because for them there is "no action" with a balloon flight! Take off and landing OK, but the rest is just booring. We had children sitting on the floor playing there GameBoy. This is not what we want - right? Many parents now will say: My son/doughter is different.... Belive me, they are not! We have had it many times.

The date we need looks to be open but if I order a Express ticket and then find out the date is not available can I get a refund?

Sent by Don Mittag on 06.04.2012

Tickets are not refundable. Please book only if you see an open flight with open seats. If you are not shure, please contact our office >before< you book and pay a flight.

Hi, we are staying in Lucerne from 6 - 8 June and Zurich from 8 - 10 June and are wanting to book a balloon flight either close to Zuirch or Lucerne. Is there availability on these dates and how do we book these? do we have to book an e-ticket and then reserve our seat?

Sent by Gemma Lora on 02.04.2012

I can't tell you the locations at this time, but i made a note of your request. Please check back in about 2 weeks and look up our online agenda. Then if you see a flight that suits you send us an e-mail and we will hold a place for you. You will have to make a (partial) downpayment however....

Hello, Hello, Will a person who is in a wheelchair be able to participate in a hot air balloon flight? Thanks very much.

Sent by Tal on 14.10.2011

Sorry, we have no balloon basket that is suitable to carry a wheelchair. As far as i know there is none in Switzerland at this moment.

I have an opportunity to flight only on 24th of October. Can I be sure that it will be flight on this date before payment?

Sent by Irina on 09.10.2011

No, because we do not know how the weather will be on this day. If it is raining or too windy to fly a balloon then you get a refund if you are unable to make a new date

if i am staying in a hotel in Lucerne, how far are you from there and how would i get to you.

Sent by vita goldberg on 26.07.2011

It depends when you are in Lucerne. We may have a flight scheduled right at that time and near Lucerne - or not .. Thats why we need to know or you can look up our "Flight Availability" right here at our webside. You will have to organise your own transport to the meeting point.

Hi, I am interested in your flight in Frauendfeld for 2/7/11. We are traveliing by train so I was wondering what is its exact location?

Sent by Philippa on 06.06.2011

The location where we meet is the parking lot of the Hotel Domicil at Frauenfeld. There is a public transport (bus) going there from the railway station. The address: Oststrasse 51, 8500 Frauenfeld.

We are spending our holiday this summer in Jungfray region (Grindelwald). I am thinking to surprise my wife for her birthday to make an Alpenfahrt with our children (in total 4 persons). Can we departure in this region during summer and what would be

Sent by Henk Dujardin on 24.03.2011

Sorry, but alpine flights are only done during winter month. Due to thermal conditions (wind) in the mountains we can not fly during the hot summer month. The nearest location for a "normal" 1 1/2 hour flight would be the region of Berne.

Two of our friends will dislocate to Switzerland next month to live and work there. We want to give them a special farewell pressent - a balloon flight over there new home. Would you send the gift vouchers to France so we can give it to our friends??

Sent by Claudine Lorenz on 03.02.2011

No problem! We will send you the gift vouchers to any address. But if you are in a hurry you can also order an E-Ticket and print it right away....

Is there a list of all ballooning events in Swiss for 2011 and where can I find it? Would be great if there were also websites on it. Would like to visit more balloon events in other countries than the Netherlands.

Sent by Ina van der Craats on 22.01.2011

I guess Google could help you there ;-) and also the Swiss Ballooning federation called SBAV! They have a website at: www.sbav.ch